Flipper zero display never turns on, even when charged for the longest amount of time

my flipper zero display never turns on, even when i have charged it for a long time, i have tried pressing left and return for 5 seconds, i have tried rebooting, i have even opened the flipper zero up and checked all the wires are where they are and the battery is plugged in, nothing seems to work, joom order number is DQLNLMQG

Rebooting - Flipper Zero — Documentation says OK and Back for 30 seconds. What happens if you try that?

i’ve tried that too just now, nothing seems to work, it’s like the battery or screen is broken, not sure, but am very annoyed as this was supposed to be a gift

Sorry. :frowning: Sounds like it may be time to contact [email protected]