Order accepted and after payment canceled

Hello,
I made an order and the card was charged. Got 2 emails. One saying order is confirmed and second one stating order was canceled.
Shipping to Europe.

Why this happened?
How long refunds take?

A bit strange to accept orders, charge them and then cancel them.
I am new so i am only looking for help. No negative vibes.

Thanks.

1 Like

The same happened to me (also shipping to Europe). Did you get it solved somehow?

For EUROPE buyers it’s better to use LAB401 …