Upgrade firmware failure - cannot exit recovery

Hi All,

i spent several hours trying to fix the problem by myself, looking for similar threads on this forum and over reddit but i’m forced to create a dedicated post for the problem. sorry for that…

I received my flipper zero and since the beginning was not able to power it on. No response to any button, no led when charging. I thought: “ok, something happened, let’s restore upgrading the firmware and start from fresh”. Nightmare began!!!

QFlipper v1.3.1 is installed, drivers were included during the installation.
Software is running in admin mode.
Memory card is insterted in the device: 128GB - exfat
Device is soft restored (back+left for 3 seconds) and hard restored (back for 30 seconds).
Device is connected to the back panel of the motherboard.
DFU is activated by pressing back+left and releasing back → display turns on with the DFU image
Device is seen as “DFU in FS Mode” in device manager
Hardware ids of the device are “USB\VID_0483&PID_DF11&REV_0200” and “USB\VID_0483&PID_DF11”
Driver of this DFU in FS Mode are STMicroeletronics - 5/7/2018 - 1.1.0.0 - Microsoft Windows Hardware Compatibility Publisher." → the ones installed by QFlipper
QFlipper sees the device in recovery mode and show the “REPAIR” button.
Firmware (v0.83.1) is on my desktop and it is selected manually using “Install from file” button.

Operation fails with “ERROR: Failed to exit recovery: Operation timeout”

Not selecting the firmware manually and downloading it from internet i have another error (ERROR: Failed to write corrected option bytes: Operation timeout).
Since this operation includes an additional steps, i’m focusing to solve the “exit recovery” error.
Operation was performed by two different Windows, same result.

I cannot find a solution…i still cannot turn on my flipper zero.
please help me

full log:

213 [APP] qFlipper version 1.3.1 commit 8e43ad60 2023-05-23T14:55:55
213 [APP] OS info: Windows 11 Version 22H2 11 10.0.22621 Qt 6.4.2
217 [DBG] Device is not idle, resetting…
272 [DBG] Device reported transfer size: 1024
275 [DBG] Bytes uploaded: 32 100%
275 [DBG] Upload has finished.
277 [REG] Registering the device
277 [BKD] Current device changed to “W4ndlux3”
410 [UPD] Fetched update information from https://update.flipperzero.one/qFlipper/directory.json
410 [UPD] Fetched update information from https://update.flipperzero.one/firmware/directory.json
8737 [DEV] Firmware install from file @W4ndlux3 START
8737 [RCY] Firmware Download @W4ndlux3 START
11053 [DBG] Device is not idle, resetting…
11116 [DBG] Erasing memory: 0%
11231 [DBG] Erasing memory: 1%
11338 [DBG] Erasing memory: 2%
11457 [DBG] Erasing memory: 3%
11565 [DBG] Erasing memory: 4%
11673 [DBG] Erasing memory: 5%
11782 [DBG] Erasing memory: 6%
11842 [DBG] Erasing memory: 7%
11951 [DBG] Erasing memory: 8%
12059 [DBG] Erasing memory: 9%
12177 [DBG] Erasing memory: 10%
12285 [DBG] Erasing memory: 11%
12395 [DBG] Erasing memory: 12%
12511 [DBG] Erasing memory: 13%
12574 [DBG] Erasing memory: 14%
12683 [DBG] Erasing memory: 15%
12791 [DBG] Erasing memory: 16%
12899 [DBG] Erasing memory: 17%
13008 [DBG] Erasing memory: 18%
13116 [DBG] Erasing memory: 19%
13224 [DBG] Erasing memory: 20%
13279 [DBG] Erasing memory: 21%
13386 [DBG] Erasing memory: 22%
13494 [DBG] Erasing memory: 23%
13603 [DBG] Erasing memory: 24%
13711 [DBG] Erasing memory: 25%
13820 [DBG] Erasing memory: 26%
13873 [DBG] Erasing memory: 27%
13981 [DBG] Erasing memory: 28%
14089 [DBG] Erasing memory: 29%
14197 [DBG] Erasing memory: 30%
14306 [DBG] Erasing memory: 31%
14413 [DBG] Erasing memory: 32%
14521 [DBG] Erasing memory: 33%
14576 [DBG] Erasing memory: 34%
14685 [DBG] Erasing memory: 35%
14792 [DBG] Erasing memory: 36%
14900 [DBG] Erasing memory: 37%
15009 [DBG] Erasing memory: 38%
15116 [DBG] Erasing memory: 39%
15225 [DBG] Erasing memory: 40%
15279 [DBG] Erasing memory: 41%
15388 [DBG] Erasing memory: 42%
15496 [DBG] Erasing memory: 43%
15604 [DBG] Erasing memory: 44%
15711 [DBG] Erasing memory: 45%
15821 [DBG] Erasing memory: 46%
15929 [DBG] Erasing memory: 47%
15982 [DBG] Erasing memory: 48%
16090 [DBG] Erasing memory: 49%
16199 [DBG] Erasing memory: 50%
16307 [DBG] Erasing memory: 51%
16416 [DBG] Erasing memory: 52%
16524 [DBG] Erasing memory: 53%
16579 [DBG] Erasing memory: 54%
16687 [DBG] Erasing memory: 55%
16794 [DBG] Erasing memory: 56%
16903 [DBG] Erasing memory: 57%
17012 [DBG] Erasing memory: 58%
17122 [DBG] Erasing memory: 59%
17230 [DBG] Erasing memory: 60%
17284 [DBG] Erasing memory: 61%
17391 [DBG] Erasing memory: 62%
17501 [DBG] Erasing memory: 63%
17609 [DBG] Erasing memory: 64%
17717 [DBG] Erasing memory: 65%
17824 [DBG] Erasing memory: 66%
17934 [DBG] Erasing memory: 67%
17988 [DBG] Erasing memory: 68%
18096 [DBG] Erasing memory: 69%
18204 [DBG] Erasing memory: 70%
18311 [DBG] Erasing memory: 71%
18422 [DBG] Erasing memory: 72%
18530 [DBG] Erasing memory: 73%
18638 [DBG] Erasing memory: 74%
18691 [DBG] Erasing memory: 75%
18800 [DBG] Erasing memory: 76%
18908 [DBG] Erasing memory: 77%
19015 [DBG] Erasing memory: 78%
19123 [DBG] Erasing memory: 79%
19232 [DBG] Erasing memory: 80%
19286 [DBG] Erasing memory: 81%
19395 [DBG] Erasing memory: 82%
19503 [DBG] Erasing memory: 83%
19611 [DBG] Erasing memory: 84%
19718 [DBG] Erasing memory: 85%
19827 [DBG] Erasing memory: 86%
19935 [DBG] Erasing memory: 87%
19989 [DBG] Erasing memory: 88%
20097 [DBG] Erasing memory: 89%
20206 [DBG] Erasing memory: 90%
20314 [DBG] Erasing memory: 91%
20422 [DBG] Erasing memory: 92%
20529 [DBG] Erasing memory: 93%
20638 [DBG] Erasing memory: 94%
20692 [DBG] Erasing memory: 95%
20799 [DBG] Erasing memory: 96%
20908 [DBG] Erasing memory: 97%
21015 [DBG] Erasing memory: 98%
21123 [DBG] Erasing memory: 99%
21178 [DBG] Erase done.
21181 [DBG] Device is not idle, resetting…
21218 [DBG] Device reported transfer size: 1024
21276 [DBG] Bytes downloaded: 1024 0%
21684 [DBG] Bytes downloaded: 8192 1%
22089 [DBG] Bytes downloaded: 15360 2%
22554 [DBG] Bytes downloaded: 23552 3%
22962 [DBG] Bytes downloaded: 30720 4%
23428 [DBG] Bytes downloaded: 38912 5%
23836 [DBG] Bytes downloaded: 46080 6%
24244 [DBG] Bytes downloaded: 53248 7%
24711 [DBG] Bytes downloaded: 61440 8%
25117 [DBG] Bytes downloaded: 68608 9%
25583 [DBG] Bytes downloaded: 76800 10%
25990 [DBG] Bytes downloaded: 83968 11%
26396 [DBG] Bytes downloaded: 91136 12%
26862 [DBG] Bytes downloaded: 99328 13%
27268 [DBG] Bytes downloaded: 106496 14%
27732 [DBG] Bytes downloaded: 114688 15%
28138 [DBG] Bytes downloaded: 121856 16%
28545 [DBG] Bytes downloaded: 129024 17%
29010 [DBG] Bytes downloaded: 137216 18%
29417 [DBG] Bytes downloaded: 144384 19%
29882 [DBG] Bytes downloaded: 152576 20%
30288 [DBG] Bytes downloaded: 159744 21%
30693 [DBG] Bytes downloaded: 166912 22%
31158 [DBG] Bytes downloaded: 175104 23%
31566 [DBG] Bytes downloaded: 182272 24%
32030 [DBG] Bytes downloaded: 190464 25%
32436 [DBG] Bytes downloaded: 197632 26%
32842 [DBG] Bytes downloaded: 204800 27%
33307 [DBG] Bytes downloaded: 212992 28%
33713 [DBG] Bytes downloaded: 220160 29%
34177 [DBG] Bytes downloaded: 228352 30%
34585 [DBG] Bytes downloaded: 235520 31%
34991 [DBG] Bytes downloaded: 242688 32%
35456 [DBG] Bytes downloaded: 250880 33%
35862 [DBG] Bytes downloaded: 258048 34%
36327 [DBG] Bytes downloaded: 266240 35%
36733 [DBG] Bytes downloaded: 273408 36%
37199 [DBG] Bytes downloaded: 281600 37%
37606 [DBG] Bytes downloaded: 288768 38%
38013 [DBG] Bytes downloaded: 295936 39%
38478 [DBG] Bytes downloaded: 304128 40%
38883 [DBG] Bytes downloaded: 311296 41%
39348 [DBG] Bytes downloaded: 319488 42%
39754 [DBG] Bytes downloaded: 326656 43%
40161 [DBG] Bytes downloaded: 333824 44%
40627 [DBG] Bytes downloaded: 342016 45%
41033 [DBG] Bytes downloaded: 349184 46%
41497 [DBG] Bytes downloaded: 357376 47%
41903 [DBG] Bytes downloaded: 364544 48%
42308 [DBG] Bytes downloaded: 371712 49%
42774 [DBG] Bytes downloaded: 379904 50%
43181 [DBG] Bytes downloaded: 387072 51%
43646 [DBG] Bytes downloaded: 395264 52%
44053 [DBG] Bytes downloaded: 402432 53%
44461 [DBG] Bytes downloaded: 409600 54%
44924 [DBG] Bytes downloaded: 417792 55%
45331 [DBG] Bytes downloaded: 424960 56%
45799 [DBG] Bytes downloaded: 433152 57%
46206 [DBG] Bytes downloaded: 440320 58%
46613 [DBG] Bytes downloaded: 447488 59%
47077 [DBG] Bytes downloaded: 455680 60%
47483 [DBG] Bytes downloaded: 462848 61%
47947 [DBG] Bytes downloaded: 471040 62%
48354 [DBG] Bytes downloaded: 478208 63%
48761 [DBG] Bytes downloaded: 485376 64%
49227 [DBG] Bytes downloaded: 493568 65%
49634 [DBG] Bytes downloaded: 500736 66%
50100 [DBG] Bytes downloaded: 508928 67%
50507 [DBG] Bytes downloaded: 516096 68%
50971 [DBG] Bytes downloaded: 524288 69%
51379 [DBG] Bytes downloaded: 531456 70%
51786 [DBG] Bytes downloaded: 538624 71%
52253 [DBG] Bytes downloaded: 546816 72%
52660 [DBG] Bytes downloaded: 553984 73%
53125 [DBG] Bytes downloaded: 562176 74%
53533 [DBG] Bytes downloaded: 569344 75%
53943 [DBG] Bytes downloaded: 576512 76%
54409 [DBG] Bytes downloaded: 584704 77%
54816 [DBG] Bytes downloaded: 591872 78%
55281 [DBG] Bytes downloaded: 600064 79%
55688 [DBG] Bytes downloaded: 607232 80%
56094 [DBG] Bytes downloaded: 614400 81%
56558 [DBG] Bytes downloaded: 622592 82%
56963 [DBG] Bytes downloaded: 629760 83%
57429 [DBG] Bytes downloaded: 637952 84%
57835 [DBG] Bytes downloaded: 645120 85%
58241 [DBG] Bytes downloaded: 652288 86%
58709 [DBG] Bytes downloaded: 660480 87%
59116 [DBG] Bytes downloaded: 667648 88%
59580 [DBG] Bytes downloaded: 675840 89%
59985 [DBG] Bytes downloaded: 683008 90%
60393 [DBG] Bytes downloaded: 690176 91%
60858 [DBG] Bytes downloaded: 698368 92%
61264 [DBG] Bytes downloaded: 705536 93%
61730 [DBG] Bytes downloaded: 713728 94%
62137 [DBG] Bytes downloaded: 720896 95%
62543 [DBG] Bytes downloaded: 728064 96%
63007 [DBG] Bytes downloaded: 736256 97%
63414 [DBG] Bytes downloaded: 743424 98%
63879 [DBG] Bytes downloaded: 751616 99%
64274 [DBG] Bytes downloaded: 758372 100%
64274 [DBG] Download has finished.
64290 [RCY] Firmware Download @W4ndlux3 SUCCESS
64290 [RCY] Exit Recovery Mode @W4ndlux3 START
64291 [DBG] Device is not idle, resetting…
64336 [DBG] vvv ATTENTION: Ignore errors below until matching closing message. vvv
64339 [DBG] ^^^ ATTENTION: Ignore errors above until matching opening message. ^^^
64339 [DBG] vvv ATTENTION: Ignore errors below until matching closing message. vvv
64339 [DBG] ^^^ ATTENTION: Ignore errors above until matching opening message. ^^^
64394 [REG] Device went offline: VID_0x483:PID_0xdf11
94439 [RCY] Exit Recovery Mode @W4ndlux3 ERROR: Failed to exit recovery: Operation timeout
94440 [DEV] Firmware install from file @W4ndlux3 ERROR: Failed to exit recovery: Operation timeout
94440 [BKD] Current operation finished with error: “Failed to exit recovery: Operation timeout”

bump

any suggestion would be very appreciated :slight_smile:

1 Like

Maybe try an older version of the firmware first?
https://update.flipperzero.one/builds/firmware/

Also try a reboot after the Flipper updates whether it works or fails.