VAT calculation error (business order from within europe)

VAT Problem when ordering from Germany:
The website says that goods are shipped from The Netherlands. Due to European laws, an order from a company with valid VAT ID from within Europe must be billed with 0% VAT. However I am not able to order with correct 0% VAT in the shop. Is there any way to correctly place an order as a company so that VAT is billed with 0% after entering our German VAT# ?